Deliver a high level of customer satisfaction; support the FSM/Team leader in Engineering activities, including technical support, specialist installations and diagnostics, ensuring a cost effective and timely conclusion to technical issues. Promote a high level of Safe Working practices. You will need to be an effective communicator, forming strong links to both the Field Service Engineering Team, Training and Technical Managers.
Qualifications and Requirements
* Must hold full UK Driving Licence.
* Proficient in fault-finding and repair.
* Educated with an ability to achieve a grade C in English and maths at GCSE.
* Experience of Health & Safety requirements working in a workshop practice.
* Commitment to continuing personal and professional development.
* Excellent organisational skills, resourceful and solution driven.
* A high standard of accuracy and attention to detail.
* Ability to multi-task, prioritising workloads to work to tight deadlines.
* Ability to work independently or in a team.
* Clear communication skills - oral and written.
* Consultation and negotiation skills.
* Flexibility to cope with diverse needs of the post.
* Highly motivated and possessing a resilience to work under pressure.
Desirable Skills
* Engineering qualification.
Company Overview
is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown's business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of, as well as and, and .
Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving."
Working Hours
Hours of Work: Monday to Friday - 08:00am to 16:30pm with 30 minutes lunch.
Benefits
* Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax restrictions)
* Holidays: 25 days holiday.
* Pension: Company pension plan.
* Door to door payment.
* Excellent discount scheme with access to the best perks from some of the UK's biggest brands.
* Employee assistance programme.
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