It administrator: windows, hardware, break fix, scheduler, servicenow

IT Administrator: Windows, Hardware, Break fix, Scheduler, ServiceNow

Our Global Enterprise client is looking for an Administrator to process leaver requests and Incidents/requests management of IT tickets.

Start Date: ASAP
Duration: up to 30 days (initially)
Pay Rate: £100/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £112/day (includes rolled up holiday)
IR35 Status: Inside
Location: Edinburgh

Responsibilities:

* Take ownership for customer hardware request and break-fix incidents.
* Scheduling and manage engineer's workload.
* Deal with customer escalation and escalate up when required.
* Able to multitask and plan schedules.
* Accuracy and Attention to detail is paramount.
* Ability to work under their own initiative.
* Ability to work under pressure within a fast-moving customer .environment.
* Experience of ServiceNow IT Service Management Platform.

Soft Skills:

1. Flexible approach and ability to work co-operatively within a newly created team environment.
2. Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects.