Role: Senior Liability Adjuster – Home-based (Covering Southeast England or Leeds area)
Purpose:
* Manage and investigate complex liability claims (EL, PL, Product Liability, CAR) independently.
* Deliver high-quality field investigations, reporting and client service.
Key Responsibilities:
* Conduct site visits, interviews, and evidence gathering.
* Assess liability, causation, quantum, and policy coverage.
* Produce clear, detailed technical reports.
* Manage caseload to SLA, KPI and regulatory standards.
* Maintain accurate documentation and case records.
* Act as key client contact; attend reviews/meetings and represent at industry events.
* Mentor junior adjusters and support QA/audit and technical development.
Skills & Experience:
* Proven senior liability adjusting experience, handling complex claims.
* Strong technical knowledge of EL, PL and Product Liability.
* Excellent communication, negotiation and report writing.
* Experienced in client relationship management and independent decision-making.