Overview
Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values.
Responsibilities
* Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI\'s).
* Engage with National Operations Centre (NOC) and Mitie management and use of all provided technology, including body cameras and incident reporting devices, to aid in the reporting of all incidents.
* Proactively review published Assignment Instructions and suggest amendments to improve service where appropriate.
* Ensure compliance with industry and statutory legislation and wear the required front-line licence (Security Guarding or Door Supervision) at all times while carrying out duties.
* Work in a systematic, methodical, and orderly way.
* Complete required licence renewals and participate in ongoing training to maintain competency and develop job knowledge.
* Report Health & Safety hazards or potential hazards on site and take appropriate action to reduce disruption, loss, or damage.
* Maintain professional conduct with colleagues and customers, complete incident reports, and ensure check calls are carried out as scheduled.
What we are looking for
* Previous security experience
* SIA Licence
* Excellent communication skills at all levels
* Energy and enthusiasm
Qualifications
* Front-line licence in Security Guarding or Door Supervision (as required by contract)
* Ability to use technology and reporting tools provided on site
Benefits
* Mitie benefits package including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers
* Company funded SIA licence renewal
* Flexible benefits platform with options such as dental insurance, high street discounts, and more
* Mitie Stars recognition with potential cash prizes
We are committed to ensuring our recruitment process is inclusive and accessible. If you require reasonable adjustments during the recruitment process due to a disability or long-term condition, please let us know by emailing us.
Since 1987, Mitie’s 76,000 employees have supported clients across various sectors. We are the UK\'s leading facilities management and professional services company.
Join our Mitie Team. Together our diversity makes us stronger.
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