Archbishop Ilsley Catholic School are looking for an enthusiastic, reliable and friendly person with great communication skills who is a team player and ideally with experience of working in a similar role. The successful candidate will undertake a variety of tasks including cover for Reception, offering a ‘front line’ service to pupils. Other duties will include operating the switchboard; dealing with a range of enquiries from pupils, parents, staff and other visitors; word processing and date entry: Have excellent interpersonal skills and be able to communicate effectively with pupils, parents, staff and visitors. A ‘can do’ attitude and able to multi task The ability to keep calm and work well under pressure Remain professional at all times Understand the need for complete confidentiality Support the Catholic ethos of the school Be prepared to undertake any necessary training Archbishop Ilsley is a large oversubscribed Catholic Secondary School in Acocks Green on the border of Hall Green and Yardley, that caters for pupils between the ages of 11 and 18. There are 210 pupils in each year and the sixth form is predicted to grow considerably over the next five years. OFSTED rated the school ‘good’ when they last visited in June 2018. Our GCSE results are strong and over 50% of last year’s Year 13 received a grade B; 25% achieved an A or A*. Deadline for applications: Monday 25th August 2025 at 9.00am Interviews are likely to take place on the following date: Thursday 28th August Post Title: Receptionist Start date: September 2025 or as close as Post Purpose: To uphold the Catholic Life and Mission of the school. To raise standards of pupil attainment and achievement within their area of curriculum responsibility. To be accountable for pupil progress within the curriculum area. Reporting to: Senior Office Manager Working Time: Full time Contract Salary/Grade: Grade 2 (40 hours per week – 8am – 4.30pm - Term time only 2 weeks over the holidays) - (£24,027- £25,992) Disclosure Level: Enhanced Job Purpose: To uphold and support the Catholic ethos of the school. Under the direction of the Office Manager: To provide reception and switchboard support to the school. To provide clerical support to the school’s administrative function To contribute, through the full range of office duties, to the smooth running of the school’s general office and ensuring that efficiency, versatility and lines of communication are effectively maintained. To facilitate the requirements of staff and pupils in the day to day management of the school. Scope i) To provide an administrative support service which enables the school to achieve it’s aims and objectives. ii) To work as a member of the team ensuring efficiency and economy in all aspects of the school’s administrative responsibilities. iii) To be flexible in facilitating the organisational and administrative priorities of the school by responding positively to change. Duties and Responsibilities: 1. Providing reception and switchboard support to the school, including: Receiving, signing in and dealing with or directing pupils, parents and other school visitors as appropriate. Operating the school’s main switchboard, transferring calls, or taking and delivering messages as appropriate. Receiving and relaying promptly any telephone or other messages, dealing as appropriate with routine enquiries. Receiving deliveries to school ensuring they are directed to the appropriate person. Ensuring that visitors are courteously and correctly received and dealing sensitively with anxious, distressed or impatient callers, whether by telephone or in person. Maintaining a clean and tidy Reception area, reporting any problems to the Premises Manager. 2. Providing clerical support to the school’s administrative function, including: Receiving and sorting incoming mail for delivery to appropriate staff. Recording franking and posting outgoing mail. Occasional routine word processing, as and when required. Occasional filing, reprographic duties and associated tasks 3. General To ensure that Health and Safety arrangements are maintained. To participate in appropriate training and INSET ensuring that personal skills are maintained, thus facilitating the effectiveness and efficiency of the schools administrative service. To undertake any other unspecified duties commensurate with the grading and nature of the role. Professional Standards a. Support the aims of the school to promote a ‘learning community’. b. Treat all members of the community, colleagues and pupils, with respect and consideration. c. Treat all pupils fairly, consistently and without prejudice. d. Set a good example to pupils in terms of appropriate dress, standards of punctuality and attendance. e. Promote the aims of the school by attendance at and participation in events such as open evenings, options evenings and the like (as appropriate to their responsibilities.) f. Support the ethos of the school by upholding the behaviour code, uniform regulations, etc. g. Take responsibility for their own professional development and participate in staff training when provided. h. Reflect on their own practice as well as the practices of the school with aim of improving all that we do. i. Read and adhere to the various policies of the school. j. Participate in the management of the school by attending various team and staff meetings. k. Undertake duties as prescribed within school policies. l. Ensure that all deadlines are met as published in the school calendar. m. Undertake professional duties that may be reasonably assigned to them by the Head teacher (e.g. cover, etc). n. Be proactive and take responsibility for matters relating to health and safety. This job description may be amended at any time in discussion between the Head Teacher and yourself but in any case will be reviewed before the commencement of the next Performance Management cycle.