Overview
We are seeking to recruit an enthusiastic Receptionist to join our friendly, dynamic team. With a culture of delivering high quality care, you will act as the first point of contact for patients and visitors using the service. This is a flexible post that may be worked across both Bloomfield Medical Centre and Grange Park Health Centre depending upon the needs of the service. Hours for this post are full time, 37.5 per week.
Responsibilities
* Act as the first point of contact for patients and visitors using the service.
* Provide high-quality customer care in a busy reception environment with a can-do attitude.
* Prioritise tasks and work effectively under pressure, adapting to changing needs within the service.
* Be flexible and capable of working between 7:30am and 6:30pm over 5 days when covering for colleagues or in times of high demand.
* Demonstrate reliability, professionalism, and adaptability to excel in an ever-changing environment.
* Show empathy, diplomacy and integrity; be sensitive to patients’ needs.
* Operate within NHS digital expectations with excellent keyboard and computer skills, including basic MS Office programs (Word/Excel) and comfortable email communication.
* Experience of using Emis and Docman systems.
About Bloomfield Medical Centre
Bloomfield Medical Centre is a 7 Partner GP Practice Primary Care provider based over two sites in Blackpool: Bloomfield Medical Centre on Bloomfield Road and Grange Park Health Centre on Dinmore Avenue. Our services are diverse and forward-thinking, enabling us to deliver care to meet local priorities related to deprivation, chronic disease, improved access, migration from secondary care, and more efficient commissioning. We provide high quality general medical care to a registered list of over 17,000 patients across the two sites, through our dedicated team of clinical, administrative and management professionals including 8 GP Partners, salaried doctors, clinical pharmacists, advanced clinical practitioners, nurse practitioners, practice nurses and healthcare assistants.
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