Overview
Based across London, with a few sites in Reading and Oxford.
£40,000 per annum + car or car allowance.
We are looking for an experienced Cleaning & Grounds Account Manager to join a growing residential cleaning and grounds maintenance contract across London, with sites in Reading and Oxford.
You'll be leading all aspects of cleaning and grounds maintenance on a large multi‑site, residential contract. You will have direct line management responsibility for two supervisors and a team of cleaners and grounds staff, demonstrating the energy and drive to take the contracts forward.
Responsibilities
* Maintaining strong client relationships with high levels of satisfaction
* Providing and maintaining the quality‑of‑service delivery
* Managing, recruiting, and coaching local service teams
* Carrying out ad‑hoc and regular activities such as projects, reports and audits as required by and to support the Operations Manager
* Ensuring Health & Safety procedures and legislation are adhered to
* Looking for opportunities for continuous improvement, cost savings and account growth
Qualifications & Attributes
* Excellent interpersonal communication and people management skills
* Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
* Experience with financial forecasting, budgeting and analysis
* Working knowledge of Health and Safety systems in the cleaning industry
* Strong commercial awareness, financial management and IT literacy including PowerPoint and Excel
Benefits
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
* Employee Ownership – You are part of our success!
* 33 days holiday (including bank holidays)
* Company sick pay
* Maternity and paternity leave support
* Life assurance cover
* 24/7 GP access, plus mental health, wellness, financial and legal support
* Two paid volunteering days per year – Give back to a cause that matters to you
* Exclusive perks and discounts – More than 250 deals available
* Ongoing training and development – From apprenticeships to leadership programmes
* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
* Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
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