We are looking for an experienced and motivated Student Outcomes and Transitions Manager to lead a high‑impact team delivering personalised student success support across the university.
In this role, you will lead and develop a team of Student Success Coaches delivering 1:1 coaching, group support, early‑intervention outreach, and ongoing case management, oversee the delivery and development of the Student Success Module, and drive innovative, evidence‑based initiatives that improve student engagement, retention, progression and graduate outcomes. You will work closely with academic colleagues and professional services to ensure students receive timely, holistic and inclusive support throughout their university journey.
You will champion a data‑driven, student‑led approach, using learning analytics, evaluation and insight to shape operational delivery and continuously improve practice. This is a key leadership role with the opportunity to drive innovation, influence institutional priorities and make a genuine difference to students' lives.
If you're passionate about student success, equity of experience and delivering impact at scale, we'd love to hear from you.
Qualifications
* Strong experience in student support and driving outcomes‑led student development programmes or similar.
* Effective people manager with a coaching mindset.
* Ability to translate data and student insight into meaningful action.
* Enjoys working collaboratively across complex stakeholder environments.
* Committed to equity of opportunity and experience, and inclusion.
* Innovative and intrapreneurial mindset, focused on continuous improvement.
Benefits
In return we offer a generous pension, relocation assistance where appropriate, flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world‑class leisure facilities on campus, a range of travel schemes and supportive family‑friendly benefits including an excellent on‑site nursery.
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