About the company
Founder, CEO and product formulator Sarah Chapman first opened the doors to her Skinesis Clinic and Boutique in London’s Sloane Square in Spring 2015. Delivering the very best cutting-edge skincare services, it is the ultimate destination for those pursuing perfect skin. 2020 saw an expansion of the Clinic offering, bringing new levels of expertise and innovation to enhance its current portfolio and transforming the Clinic into the ultimate destination for skin health. Recognising the advanced skillset of medically trained practitioners, and how their services would complement the existing portfolio of treatments, Sarah hand-selected a team of some of the industry’s most respected experts. These specialists provide doctor-led dermatological treatments; advanced aesthetic services (including lasers, rejuvenating peels and injectables, all skilfully performed for superlatively natural results); and bespoke nutritional and supplementation advice. This approach promotes healthy, glowing skin from both the inside, and the outside. The Clinic has now passed CQC registration and has been approved to provide medical services, which will be performed by an experienced dermatologist. Skinesis Medical fulfils Sarah’s long-held ambition that 259 Pavilion Road in Chelsea become synonymous with “the ultimate destination for skin health.”
Job summary
To provide exemplary and exacting standards of treatment and customer care. The clinic specialises in advanced nonsurgical treatments, anti-ageing therapies, innovative skincare product and a medical dermatology suite. The clinic is at the forefront of the aesthetic industry with an excellent reputation for offering a premium service to their clients. This role will suit a confident and polished individual who can bring a high level of customer service and excellent skills to their team. They will also have the opportunity to undertake substantial additional training. An amazing opportunity to work with the most prestigious clinic in London alongside one of the most prominent therapists in the world. This person will have prolific experience working in similar prominent establishments with exacting clientele and be accustomed to VIP’s and delivering an esteemed service. They must be retail savvy with a proven track record for selling with demonstrable KPI’s. They will be personable with a positive demeanor.
Key Responsibilities
* To carry out treatments to the required standards ensuring the specific treatment time is adhered to.
* To give professional advice to clients and promote available treatments. • To promote products, along with a full home care prescription.
* To stay with the clients throughout the treatment, escorting them to and from the reception.
* To liaise in a positive and constructive manner with the Clinic Manager and team. Skills & experience needed:
* 5 years Aesthetic experience
* A Beauty Therapy qualification at level 3 or above (or equivalent)
* Level 4 would be advantageous
* Excellent treatment capabilities
* Strong aesthetic general knowledge
* Multi-modality experience with the following devices would be an advantage but not necessary, Harmony Lasers, Endymed, Dermalux LED, Tixel
* Strong cosmeceutical product knowledge is a must.
* A genuine passion for skincare, both treatment and product
* The ability to work with complete discretion and to meet the exacting standards that are expected from a VIP clientele
* Impeccable polished presentation is key.
* Articulate / Exemplary written and spoken technical English essential / Computer literate / Full Microsoft Office Suite
Benefits:
* Skinesis product allocation every quarter
* In house and 3rd party training
Commission pay Schedule:
* 10 hour shift/8 hour shift
* Weekend availability
KPI’s:
* Premium service delivery across customer journey
* Retail sales performance
* Spend per client
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