This is Worldline. Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The Opportunity Join our Solutions Support team as a pivotal Solutions Engineer, where innovation meets technical excellence. This role offers a unique chance to be at the forefront of payment solutions, working closely with a dedicated team committed to delivering seamless integration and technical support. As a key technical resource, youll influence projects from initial configuration to go-live, ensuring our solutions meet the highest standards of quality and performance. If youre passionate about technology, enjoy solving complex challenges, and thrive in a collaborative environment, this is your opportunity to make a meaningful impact in a rapidly evolving industry. Day-to-Day Responsibilities • Serve as the primary technical contact for Worldline solutions, supporting customers and third-party vendors during integration. • Assist in analyzing and specifying technical environments to ensure successful solution deployment and project delivery. • Support testing teams by facilitating system and certification testing to guarantee solution readiness and quality. • Lead investigations into technical issues, diagnosing problems and providing effective resolutions throughout project lifecycles. • Prepare solutions for seamless transition from project phase to operational support, ensuring smooth handovers to Service Management. • Collaborate with project teams, attending customer and off-site meetings to support integration efforts and address technical challenges. Who Are We Looking For We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice, this means: • Demonstrable technical support or engineering experience in software, electronics, or related fields. • Strong understanding of project lifecycle management and technical environments. • Ability to analyze complex issues and deliver effective solutions efficiently. • Proactive, energetic with excellent communication skills in English; French is beneficial. • Collaborative mindset with adaptability and resilience to changing priorities. • Organized, detail-oriented, and committed to continuous professional development. • Customer-focused attitude with a professional approach and respect for colleagues and stakeholders. Shape the evolution. We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40 countries, and shape a tomorrow that is yours to own. We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.