We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. We provide person centred care and support to our participants within the community, homes, and residential properties. We support vulnerable adults to live more independently, offering friendly outreach that helps with housing, daily living, and building self reliance.
Responsibilities
* Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
* Line manage, lead and support your team providing advice, guidance and support throughout their employment lifecycle
* Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
* Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
* Ensure Risk Management ownership, ensuring processes and policies are followed
* Manage contract and Internal auditing, admin, and general other duties as required.
* We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
* Ability to lead a team to achieve service KPI's
* Flexible and capable of commuting throughout London for client appointments and MDT meetings.
* Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
* Ability to promote the service externally to enhance reputation across London and with partner organisations
* Willingness and ability to work flexibly to meet service needs
* IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
* Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
Qualifications and Attributes
* Ability to lead a team to achieve service KPI's
* Flexible and capable of commuting throughout London for client appointments and MDT meetings
* Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management
* Ability to promote the service externally to enhance reputation across London and with partner organisations
* Willingness and ability to work flexibly to meet service needs
* IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
* Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
We re looking for someone who shares our values and is excited to make a real difference in people s lives!
Salary and Benefits
* Salary: £28,200 - Full time
* Shift Pattern: Fixed term contract till March with the potential for extension, 30 hours per week, Monday to Sunday on a flexible rota between 08:00 - 20:00, including working on bank holidays and outside these hours as per service requirements.
* 25 days (Full time equivalent) annual leave, increasing with the length of service
* Training and Development, including access to courses, upskilling, and progression plans
* Employee Assistance Programme, including counselling
* Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
* Eligibility to register with Blue Light Discount Card
* Life Assurance Scheme
* Cycle-to-work scheme
* Annual Staff Awards
* EDI Ambassador programme
* Be part of an organisation which believes good care and support improves lives.
* Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is Embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
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