Job Description
IT Support Analyst (Shift Work)
On-site in Sunderland
£33,000 + Shift Allowance
Join a well-established and respected manufacturing company in Sunderland, a company that prides itself on innovation and operational excellence. We are looking for an IT Support Analyst to become an integral part of their Operations team, providing essential on-site technical support. This is more than just a job; it's an opportunity to contribute to the success of a thriving organisation and build a rewarding career.
Key Responsibilities:
* Manage and maintain critical IT infrastructure, including servers, network appliances, and PCs.
* Provide expert technical support for manufacturing systems (MES) and corporate systems (Microsoft 365).
* Deliver exceptional helpdesk services, resolving incidents and fulfilling requests efficiently.
* Collaborate with the wider IT team to develop and implement innovative solutions.
* Contribute to the development and maintenance of robust IT policies and procedures.
Essential Skills and Experience:
* Proven IT support experience, particularly in infrastructure and IS systems.
* Strong troubleshooting and problem-solving abilities.
* Excellent communication and interpersonal skills.
* Ability to work under pressure and meet deadlines.
* Flexibility to work shifts (continental shift pattern).
Benefits:
* A competitive salary of £33,000 + Shift allowance on top.
* Opportunities for professional growth and development.
* A supportive and collaborative team environment.
* The chance to work with cutting-edge technology.
* The chance to be a part of a company that values its employees.
We're looking for someone to join ASAP, as such submit your CV to be considered or reach out for additional information.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.