Our client, a well-established and reputable automotive dealership in Colne, is seeking an experienced Service Manager to join their team. This is a key leadership role offering an excellent opportunity to oversee customer service operations, lead a professional team, and contribute to the dealership’s ongoing growth as it expands into becoming an authorised repairer for a renowned vehicle brand. The successful candidate will have a strong background in automotive customer service and management, and a passion for delivering exemplary standards. Benefits: Competitive salary of £35,000 with an OTE of £42,300 Monday to Friday working hours from 8:00am to 5:30pm Company pension scheme and 22 days paid annual leave, increasing with service Recognition schemes, including service awards, uniforms, and contributions towards eye care and flu jabs Opportunity for ongoing training through manufacturer programmes and professional development courses Discounted workshop services and MOTs Staff referral and Cycle to Work schemes supporting healthy, sustainable commuting Access to internal accreditation programmes and employee recognition awardsDuties of a Service Manager: Oversee all service and diagnostic processes, ensuring high standards of customer satisfaction Lead, coach, and develop the service team to meet and exceed KPIs Recruit, onboard, and performance-manage service advisors and other front-line staff Ensure compl...