Vacancy for Digital Services Performance Analyst at The National Archives
26 March 2022
Richmond upon Thames, London
Full-Time
Summary
We are transforming our digital services at The National Archives.
As part of the Digital Services department, you will work with all available digital data and, using your analytical skills, generate clear, actionable insights to help develop our business goals. You should be confident in discussing your findings and assisting others in understanding the next steps.
You will support product teams, especially user researchers, to combine the ‘what’ and ‘why’ of user behaviour, as well as product and service managers, to identify ‘what good looks like’ and develop hypotheses.
You’ll be a clear and confident communicator, able to share information across the organisation, train others, and enable them to gather their own metrics.
In addition to excellent analytical and problem-solving skills, you should bring innovative ideas to enhance our analytical outputs. Experience with data visualisation tools, Python, or R would be advantageous.
This is a full-time position. Requests for part-time, flexible working, or job sharing will be considered, depending on operational needs.
A combination of onsite and remote work is available; applicants should be able to regularly travel to our Kew site.
We are an equal opportunities employer, welcoming applications from all backgrounds, ages, and experiences, including people with disabilities. We aim to attract a diverse pool of talent for all roles.
Responsibilities
HOW TO APPLY:
To submit your application, click the 'Apply now' button on this page. You will need to write a personal statement and upload your CV. Please explain, with examples, how you meet the essential criteria below. You may include knowledge, skills, abilities, experience from paid work, education, leisure, or voluntary activities. Selection will be based largely on this information, so please use the full 1250-word limit.
Essential criteria:
1. Extensive experience with web analytics
2. Excellent analytical, problem-solving, and organisational skills, with high accuracy and a proactive, solutions-focused approach
3. Ability to discover and share insights with stakeholders of varying seniority and analytical expertise
4. Practical experience in conversion rate optimisation, measuring transactional outcomes, publishing performance, and user experience
5. Experience working with developers to build analytical solutions aligned with technical requirements
6. Strong proficiency with spreadsheets and data manipulation
7. Experience working in an agile, multidisciplinary team focused on user needs
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