Overview
APM is seeking a proactive Business Administrator to join our head office team in Gateshead. This is a full-time, permanent position supporting our regional Contract Managers and existing Administrator in delivering high-quality administrative services across our contracts.
Job Details
* Employer: APM Cleaning & Repair Ltd
* Location: B2, Kingfisher House, Kingsway North, Gateshead, NE11 0JQ
* Hours: Ideally 37.5 hours per week (Monday to Friday, 9:00–17:00 with a 30-minute unpaid lunch). May be able to provide part-time hours if requested.
* Hourly Rate: £12.60
* Holiday Entitlement: 28 days per annum (including bank holidays)
Key Responsibilities
* Act as the primary administrative support for Contract Managers, ensuring smooth day-to-day operations.
* Use Company CRM and Scheduling System 'BigChange'
* Manage client communications via email and phone, maintaining a professional and responsive service.
* Prepare and maintain client performance reports, timesheets, and contract documentation.
* Coordinate onboarding processes, including ID badge creation, training module support, and document verification.
* Order and manage stock and supplies for contracts.
* Occasionally accompany Contract Managers to client sites to assist with training delivery and audits.
Required Skills & Experience
* Proven experience in an administrative or office-based role.
* Strong IT skills, including Microsoft Office (Excel, Word, Outlook).
* Excellent communication and organisational abilities.
* Ability to work independently and as part of a team.
* High attention to detail and a proactive approach to problem-solving.
Note: This refined description removes unrelated listings and focuses on the responsibilities and requirements of the described role.
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