Training and Development Manager
Marley Risk Consultants is at the forefront of innovation in the Structural Warranty Insurance sector. As a dynamic Managing General Agent (MGA) based in the UK, we specialise in crafting bespoke insurance solutions that protect Insurers whilst empowering the construction industry to improve quality.
Job Location:
Based in Bishops Cleeve with regular travel to our other offices
Job Type:
Full-time (Monday-Friday)
Role Overview:
We require a dynamic and experiencedTraining and Development Managerto lead the design, development, and delivery of high-impact training programs that enhance employee skills, performance, and engagement. The ideal candidate will have a strong background in adult learning principles, instructional design, and training facilitation, with a passion for continuous improvement and organisational development. This role will report into the Head of People, Talent and Customer Experience.
Key Responsibilities:
Design, develop, and implement comprehensive training programs aligned with organisational goals, producing a comprehensive annual training plan, including budgetary requirements and delivery timelines.
Lead training needs assessments and skills gap analyses in collaboration with department heads and team managers where appropriate.
Ensure that all staff have a training plan that aligns with organisational needs and Marley Values and mission Statement
Facilitate engaging in-person and virtual training sessions across various levels and departments, ensuring full utilisation of training facilities.
Evaluate the effectiveness of delivered training programs through feedback, assessments, and performance metrics, using detailed report formatting that you have designed and implemented with the management teams.
Mentor and support junior training staff and contribute to their professional development where applicable.
Maintain and update training materials, manuals, and e-learning content.
Promote CII and CILA qualifications to all staff.
Ensure a thorough and comprehensive training log is maintained and accessible by the Head of People, Talent and Customer Experience, ensuring this is kept up to date in real time.
Stay current with industry trends, learning technologies, and best practices in training and development.
Manage training budgets, schedules, and vendor relationships as needed, and ensure that all training is cost effective and delivers returns on investment.
Deliver comprehensive monthly and quarterly reports identifying delivery against KPIs reporting to the Head of People, Talent and Customer Experience in a timely manner.
Support change management initiatives through targeted learning interventions, helping to identify and anticipate necessary actions, in line with line manager and Senior Management Team requirements.
Any other reasonable requests as identified by the Senior Management Team.
Qualifications:
Preferred but not required: Bachelors degree in human resources, Education, Organizational Development, or a related field (Masters preferred).
Minimum of 5 years of experience in training and development, with at least 2 years in a senior or lead role.
Proven experience in instructional design, curriculum development, and training facilitation.
Strong knowledge of learning management systems (LMS) and e-learning tools.
Excellent communication, presentation, and interpersonal skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Certification in training or instructional design (e.g., CIPD, ATD, or similar) is a plus.
Key Competencies:
Strategic Thinking
Leadership and Team Development
Analytical and Problem-Solving Skills
Adaptability and Innovation
Project Management
Stakeholder Engagement
Effective Communication
What We Offer:
Career Development: An opportunity to make a significant impact within the organisation, with support from senior management.
Innovative Environment: Be part of a team that's redefining construction insurance through creativity and forward-thinking solutions.
Competitive Compensation: Attractive salary package.
Supportive Culture: A workplace that values your contributions, encourages open dialogue, and fosters a sense of community.
Comprehensive Benefits:
Generous company pension
Cycle to work and tech scheme
Employee Assisted Programme
Life assurance scheme
Private medical insurance scheme
Flexible working
Gym membership
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