Job Description
Your new companyWe are currently working with a forward-thinking housing provider to recruit an experienced Housing Officer to join their team in Edinburgh.This is an excellent opportunity for a customer-focused housing professional to manage a varied caseload and deliver high-quality, person-centred housing management services across a diverse tenancy base.Your new role
* Manage a patch of tenancies, ensuring effective tenancy sustainment and support
* Deliver a high standard of customer service, acting as a key point of contact for tenants
* Respond to and resolve tenancy-related issues including anti-social behaviour and neighbour disputes
* Support vulnerable tenants, working in partnership with internal teams and external agencies
* Monitor rent accounts and take appropriate action to manage arrears
* Carry out property inspections and ensure homes meet required standards
* Maintain accurate records in line with compliance and regulatory requirements
What you'll need to succeed
* Proven experience in a Housing Officer or similar role
* Strong understanding of tenancy management and housing legislation
* Excellent communication, negotiation, and problem-solving skills
* Ability to manage a busy and varied workload
* Customer-focused approach with a commitment to supporting tenants
* Full UK driving licence preferred
What you'll get in return
* Competitive salary and benefits package
* Opportunity to work within a supportive and values-driven organisation
* Scope for professional development and progression
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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