Overview
Assistant Store Manager - Aberdeen (40 hours). Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team and grow your skills each day.
Responsibilities
As Assistant Store Manager, you’ll focus on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust based on positive and constructive feedback. You’ll help recruit, hire and retain a diverse and talented store team, coach team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by assisting with day-to-day business activities. This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Qualifications
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Numerous wellbeing initiatives and EAP
* Company & Team Events
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