Mission Translate is looking for Language Translation Project Coordinator / Project Manager to join our growing team during an exciting period for the company. On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses. If you have a degree in Translation or work experience as a Project Manager in LSP, you are the best fit for this role. The responsibilities of the role include: Providing excellent customer service to clients and subcontractors on the telephone on a daily basis Customer support and complaints handling Management and processing of customer orders Sourcing and management of subcontractors Using in-house CRM software Undertaking videoconferencing sessions Data entry Filing Diary management Excellent organisation and timekeeping Strong communication, both written and oral A positive and friendly approach to customers A commitment to delivering excellent customer services The ability to work under time pressure and meet deadlines Meticulous attention to detail Required skills/attributes include: Excellent organisation and timekeeping Strong communication, both written and oral A positive and friendly approach to customers A commitment to delivering excellent customer services The ability to work under time pressure and meet deadlines Meticulous attention to detail