Customer Service Administrator
Start Date: ASAPDuration: Ongoing Location: Central WinchesterPay: £11.44 per hourPerk: Free parking
Are you a people person with a knack for problem-solving? Are you looking for a dynamic role where no two days are the same? If so, we have an exciting opportunity for you to join our team as a Customer Service Administrator in the heart of Winchester.
About The Role: A small but vital part of a larger organisation committed to providing exceptional service to their customers. The team thrives on collaboration, professionalism, and a dedication to excellence.
The Role: As a Customer Service Administrator, you will be instrumental in ensuring our customers receive the support they need. Your responsibilities will include:
1. Answering Calls: You will be the first point of contact for our customers, responding to their enquiries promptly and courteously. Your ability to listen attentively and address their needs effectively will be key.
2. Message Taking: Taking detailed messages and accurately relaying information to the appropriate team members is crucial to our operations. Your attention to detail and organisational skills will ensure nothing falls through the cracks.
3. Building Rapport: Establishing a positive...