Job Description
Business Analyst
📍 Manchester City Centre | 🏢 On-site / Hybrid Options | 💸 £45,000 – £55,000 DOE + Benefits
We’re on the lookout for a curious and commercially minded Business Analyst to join a fast-growing mobile network provider based in the heart of Manchester. This is a key role where you’ll help us make smarter decisions, improve internal processes, and play a part in shaping the customer experience for thousands of mobile users across the UK.
What you’ll be doing:
* Collaborating with teams across the business (from Sales to Tech) to gather requirements and turn them into clear, actionable insights
* Mapping out business processes and identifying areas for improvement or automation
* Working with stakeholders to define KPIs and track business performance
* Translating data into compelling reports, dashboards, and recommendations
* Supporting strategic projects like new product launches, system migrations, and operational changes
* Acting as a bridge between technical teams and non-technical stakeholders
We’re looking for someone who:
1. Has at least 2 years’ experience in a Business Analyst role (ideally in telecoms, retail, or tech)
2. Understands business ...