Information Technology Technical Specialist
Information Technology Technical Specialist
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This range is provided by Robertson Sumner. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: IT Technical Specialist – Workforce Technology
Why Join Us?
* Modern Tech Stack: Work with the latest in Microsoft 365, Azure, and device management platforms.
* Impactful Role: Directly contribute to enabling a productive hybrid and remote workforce.
* Collaborative Environment: Partner across HR and IT to improve employee lifecycle technology experiences.
* Skill Development: Enhance your skills in automation, identity management, and ITSM practices.
* Supportive Location: Join a vibrant and forward-thinking tech team based in Alderley Park.
Key Role Responsibilities:
* Support and optimise end-user computing systems and collaboration tools.
* Configure and maintain Microsoft 365, Windows OS, and identity platforms.
* Manage device lifecycles including imaging, refreshes, and MDM solutions.
* Ensure service compliance, documentation, and user support within SLAs.
* Drive improvements through automation and knowledge sharing.
Key Attributes Required:
* Proven experience in IT support or end-user computing roles.
* Proficiency in Microsoft 365, Windows OS, and endpoint management tools.
* Familiarity with Azure AD, MFA, SSO, and compliance/security protocols.
* Strong problem-solving and stakeholder communication skills.
* ITIL knowledge or certification is a plus.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology, Customer Service, and General Business
* Industries
Computer and Network Security, IT Services and IT Consulting, and IT System Installation and Disposal
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