Role: Software Operations Manager
Location: London
Day Rate: up to 500
Security Clearance: This role will require SC Clearance
Responsibilities:
1. Operational Management: Ensure high-quality delivery of critical SaaS, Cloud, and installed software tools. Collaborate with Technology, Security, Finance, Procurement, Business Operations, and People teams.
2. Governance & Reporting: Support strategic contract management for software tools like AWS, GitHub, Docker. Act as a non-commercial contact for senior technical stakeholders.
3. Innovation & Improvement: Lead initiatives to streamline and optimize internal processes within an agile environment.
4. Business Case Development: Assist in developing and reviewing comprehensive Business Cases with input from subject matter experts.
5. Communications: Manage relationships with internal and external stakeholders, ensuring clear and regular communication.
6. Business Planning: Collaborate with Business and Finance teams to ensure procurement excellence and develop requirements for procurement agreements.
Candidate Profile:
* Extensive knowledge and experience in business management, especially managing software tools and digital projects in large organizations.
* Proven track record in collaboration, operational delivery, requirements gathering, problem solving, and managing suppliers.
* Ability to manage multiple initiatives concurrently and effectively.
* Experience in data-driven decision making, change management, and agile project approaches.
* Familiarity with public sector and government processes.
* Strong administrative, IT, and support skills, with attention to detail.
* Ability to challenge colleagues constructively.
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