Location
: Mayfair, London
Type
: Part-Time, On-Site (Minimum 24 hours/week, flexible scheduling)
About Park Lane Wellness
Discover serenity at Park Lane Wellness, London's premier spa and wellness destination. Our luxurious, tranquil space offers the ultimate escape, blending relaxation and rejuvenation to elevate self-care.
Role Overview
We're seeking a professional and welcoming Spa Receptionist to join our team in Mayfair. As the first point of contact, you'll create a warm, inviting experience for our guests, ensuring seamless operations and exceptional service at our front desk.
Key Responsibilities
* Greet and assist clients with warmth and professionalism
* Manage front desk operations, including scheduling appointments and handling phone inquiries
* Perform clerical tasks to support smooth spa operations
* Provide knowledgeable assistance to guests about our services and brands while making bookings
* Uphold the highest standards of customer service and efficiency
Qualifications
* Native-level proficiency in English (required)
* Excellent phone etiquette and receptionist experience
* Strong communication and clerical skills
* Exceptional customer service and interpersonal abilities
* Proven organizational skills and ability to multitask effectively
* Prior experience in wellness or hospitality (required)
* Proficiency in Arabic (preferred but not essential)
Why Join Us?
* Enjoy a
30% discount on services
within Park Lane Wellness
* Flexible scheduling with a minimum commitment of 24 hours per week
* Comprehensive training provided for in-depth knowledge of our partner brands, including Emerald Laser, L'Oréal Skinceuticals, Hydrafacial, and Bellefountain
* Be part of a prestigious wellness haven, where your passion for exceptional service contributes to creating unforgettable guest experiences
Apply Now
Join Park Lane Wellness and help us redefine relaxation in London. Submit your application today