POSITION SUMMARY
Autograph Collection and Tribute Portfolio Hotels are a collection of boutique, lifestyle, upper upscale and some luxury independent hotels around the world, hand selected for travelers appreciating a unique approach to hotels and experiences. Autograph Collection launched in 2010 with. - based hotels; Tribute Portfolio launched in 2015 as a brand of legacy Starwood Portfolio Hotels.
For the Autograph Collection & Tribute Portfolio the Director will play a key role on the team with a focus on NRG + ITR, working closely with the Senior Director Premium Brands + VP Brand Management + New Brand Product, Premium, Select + midscale Brands continent stakeholders with a focus on development, conversions, openings and global design teams. The core responsibilities for the position include:
1. Growth – In conjunction with the VP Conversions and the development teams, ensure that the right hotels are considered for the Collection Brands; reviewing potential deals and assist with Property Improvement Plans, educating potential owners on the benefits of Collection Brands and their unique branding approach.
2. ITR – Drives the end-to-end guest experience for the Collection Brands to ensure brand programing, brand standards and proof points are aligned with hotel positioning and the premium segment and drives positive guest satisfaction.
3. Individuality – Ensure existing and potential hotels in the Collection Brands have a unique and defined brand positioning in alignment with the core pillars of Autograph Collection and Tribute Portfolio. Source and maintain branding agencies capable of assisting hotels in developing their positioning. Execute brand strategic goals and ensure brand goals are achieved by working in close partnership with team members from development, LPO and commercial.
SCOPE
Responsible for brand management of the following brands as determined by the Senior Director including but not limited to:
4. Autograph Collection
5. Tribute Portfolio
6. Support introduction of new Premium brands in Continent + pipeline efforts
EXPECTED CONTRIBUTIONS
BRAND MANAGEMENT
Brand Strategy
7. Brand positioning & value proposition
8. Brand transformations & launches
9. Consumer insights, trends
10. Competitor data and research
Brand Activation
11. Brand partnerships
12. Brand activation / experiential
13. Brand visual identify / collateral
14. Branded toolkits
Brand Culture
15. Brand immersions
16. Brand & segment education
17. Talent & culture programmes
18. Associate activation
Portfolio Growth
19. Brand filter, resource & hotel naming
20. Owner support / brand presentations
21. Owner conferences / events
Hotel Openings
22. Pre-opening brand support
23. Brand/ hotel market positioning
24. Renovation re-launch support
25. Conversion support
26. Brand immersions / onboarding
27. Opening events
Branded Guest Experience
28. Branded guest journey proof points
29. Service & culture initiatives
30. Brand differentiators
31. Brand standards
32. Brand initiatives & POCs
33. F&B + operations collaboration
Other
34. Performs other related tasks as assigned by management
35. Complies with Marriott Regional Office policies and procedures
CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED
36. 10+ years of work experience
37. Prior brand management, development, Global/ Interior Design experience required.
38. Experience in developing independent brands and partnering with global brand management, global design and development teams strongly preferred.
39. University degree required
40. Proven track record working with senior executives in a consultative manner.
41. Experience of dealing with hotel owners and investors.
42. Consistent track record of advancing business direction and strategies.
43. Experience in EMEA markets preferred.
44. Language requirements: High proficiency in English is required. Additional language knowledge or proficiency is desirable.
45. Strong presentation and communication skills.
46. Ability to handle the complexities of working with owners and key stakeholders.
47. Strong team player and ability to foster relationships and collaborate across disciplines.
SKILLS AND COMPETENCIES
48. Excellent influencing and leadership skills.
49. Ability to handle the complexities of working with owners and key stakeholders.
50. Strong team player and ability to foster relationships and collaborate across disciplines.
51. Demonstrates self-confidence, energy, and enthusiasm.
52. Demonstrates ability to adapt programs and activity to meet local market and culture needs.
53. Initiative-taker and ability to work independently.
54. Strong time management.
55. Ability to solve problems quickly and think creatively.
56. Strong understanding of brand building strategies, differentiation, and consumer insights across brand segments.
57. Excellent relationship management and negotiation skills; demonstrated ability to develop and maintain relationships with senior leaders (., Development, Global Design, Feasibility, Lodging Product Organization, Commercial Team) and external partners.
58. Excellent verbal, written, listening, and presenting skills. Very strong communication and collaboration skills with all levels of the organization.
59. Demonstrated ability to use standard software applications (., Excel, PowerPoint, Word, MS Teams).
60. Regular travel will be required across EMEA.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.