As a Learning Advisor, you will support, motivate, and coach learners throughout their apprenticeship programme. Your goal is to ensure learners' occupational competency and timely completion of all programme components in accordance with awarding organisations, ESFA, and Ofsted requirements. You will monitor and review learners' progress, provide programme and learning advice, and ensure all required documentation is completed to the correct standard and within agreed timelines. Key Responsibilities: Supporting an average caseload of 45 learners to provide end to end programme support. You will hold monthly 1:1's and quarterly progress reviews to coach learners throughout their programmes. You will also work with our functional skills delivery partner, Runway Training, to track progress, along with the wider Accountancy delivery team. Conduct the initial assessments and competency skill scans with learners and line managers as part of the eligibility and onboarding process. Deliver or support induction sessions to ensure learners understand programme expectations, timelines, and available support. Agree a suitable learning route incl. plan start and end date, training plan adjustments and support requirements, based on guidance and initial assessment discussion, following through to sign-off by the learner, the employer and Reed Business School. Support, motivate, and coach learners to ensure full competency achievement and timely completion of all apprenticeship components. Plan and perform regular progress reviews (remotely and face-to-face at the employer's location) to assess progress and agree on targets and actions. Provide guidance on identifying further opportunities for skill and behaviour development required by the apprenticeship. Build and maintain strong relationships with employers to ensure alignment between workplace training and apprenticeship standards. Provide pastoral care and ad-hoc coaching support to learners. Provide quality and timely feedback on learners submitted reflective work. Prepare learners for EPA and ensure they meet the required standard for Gateway. Act as a point of contact for all programme queries from learners and employers, offering excellent customer service and issue resolution. Monitoring & Supporting Performance. Proactively facilitate the support learners need to achieve and progress at the required rate, incl. liaising with learners, tutors and employer. Regularly review attendance, in-course and exam results, off-the-job learning quality and compliance to identify struggling learners. Use an agreed academic risk register tracking process to monitor, support and escalate learners progress in need of further attention. Understand and support apprenticeship retention, completion, and achievement targets. Ensure delivery against Key Performance Indicators, attending scheduled reviews with the Apprenticeship Manager. Documentation & Administration Work with learners and employers to document evidence of progress efficiently and effectively using our E-portfolio system and in-house tracking systems. Support the ongoing administration of the apprenticeship programme, including programme changes, breaks in learning, exam results and support bookings, completing and administering the required paperwork and ensuring learner records are kept up to date. Complete all required documentation to the correct standard and within agreed timelines. Other responsibilities Understand safeguarding duties and ensure all learners are safe, aware of prevent and safeguarding, and undertake relevant safeguarding and prevent activities. Work with the safeguarding team to coordinate joined-up actions as well as signpost learners where required. Work with the Apprenticeship Manager to implement new processes and approaches to enhance the quality of on-programme support. Engage in continuous personal and professional development, including relevant training and development activities. Develop learning support and coaching materials and share best practices, collaborating with other coaches to ensure consistency and quality across the programme Ensure and promote the personal health, safety, and wellbeing of staff and learners. Perform any other reasonable duties, incl. ad-hoc tasks as required. Experience: Experience in workplace, academic or apprenticeship one to one coaching. Experience in assessing and marking learners' apprenticeship work. Experience in providing a service to external clients. Experience working in an office environment with several work-based deadlines. Strong working knowledge of Microsoft Office packages, specifically Outlook, Word, PowerPoint and Excel. Qualifications and Skills - Essential: Experience in delivering Apprenticeships in Accountancy with familiarity of the Education Inspection Framework and Apprenticeship Funding rules. Up to date knowledge of Safeguarding and Prevent requirements. English and Maths qualifications at level 2, or equivalent. Proficiency in using E-portfolio systems to communicate with and monitor learners' progress. OneFile experience is desirable, but not essential. Ability to prioritise effectively and juggle several tasks simultaneously, managing own workload. Excellent organisational skills to meet deadlines. Excellent communication and interpersonal skills, both written and verbal. Ability to inspire, influence, and motivate, with an enthusiasm for learning. Ability to foster strong relationships with both learners and key stakeholders. Understanding of the accountancy sector/qualifications (AAT, ACCA, CIMA, ICAEW).