Hardware and Software Support Technician
Hardware and Software Support Technician
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Direct message the job poster from Retail Solutions Scotland (RSS) EPoS Solutions
Retail Solutions Scotland (RSS) provides Sales & Services of EPoS Solutions for Hospitality & Retail businesses throughout Scotland. We cater to a wide range of industries including convenience stores, fuel forecourts, delis, hospitality, catering, and leisure facilities. With bases in Glasgow and Nairn, RSS is committed to providing high-quality and tailored EPoS solutions to meet the unique needs of each client.
Role Description
This is a full-time role for a Hardware & Software Support Technician, primarily based in Nairn. The day-to-day tasks include providing technical support, installing software, troubleshooting hardware and software issues, and offering analytical insights to improve system performance. Effective communication with clients and team members is essential to ensure a seamless support and service delivery.
Qualifications
* Strong Technical Support, Software Installation, and Troubleshooting skills
* Full UK Driving License
* Excellent Analytical Skills
* Ability to work independently and as part of a team
* Experience with EPoS systems is a plus
* Relevant certifications or a degree in IT, Computer Science, or a related field would be beneficial, but is not a requirement.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Retail Office Equipment
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