Hours: 9:00am - 5:00pm (5 days over 6 on a rota basis)
Type: Permanent, Full-time
Areas: Covering Reading/Thatcham and surrounding areas
Ableworld UK is looking for an additional Stairlift Engineer / Installer based from our store in Reading and Thatcham
We are the largest Mobility and Stairlift retailer in the UK with 41 stores nationwide and over 200+ employees. Our ethical values make us stand out from our competitors, as we genuinely care about our customers well-being.
We welcome all applications regardless of age. The ideal candidate will be looking to build a rewarding and a successful career in the Stairlift industry. It is not essential to have experience with stairlifts as you will be fully trained in the methods and procedures for quoting, installing, testing, upgrading, removing, repairing and maintaining all types of stairlift, straight and curved however, a mechanical or electrical background would be advantageous.
You will be happy to expand your skills by using new technology and learning new ways of working. This is a hands-on role and you will be processing stock and deliveries received, therefore, the ability to lift and handle heavy items is essential.
Duties will include, but not limited to:
* Offering a full customer service experience from quote to Install/repair/service and maintain Stairlifts (straight and curved)
* Visiting customers in their home to provide advice, assess and quotes on our stairlift products
* Installation of standard and bespoke stairlifts
* Attending customer call outs for repair and servicing of products
* Checking deliveries and good maintenance of stock
* Providing an out-of-hours call out service on a rota basis (for which a generous bonus is given)
You will be proactive and have:
* Good communication and customer service skills to engage with customers and advise them of the correct stairlift to suit their needs
* Computer knowledge would be an advantage and a willingness to learn new technology
* Experience of working as part of a team and independently
* Flexible and mature approach to work
* A compassionate nature as we provide a service to vulnerable or elderly customers
A full driving licence is essential for this role and a DBS disclosure will be required (for which Ableworld UK will meet the cost).
We will Offer You:
We believe that by providing our employees with a comprehensive package that includes training, competitive compensation, and performance-driven bonuses, we can create a workplace culture that fosters growth, innovation, and excellence. We are committed to investing in our employees and providing them with the support they need to succeed in their roles.
Employee Benefits
As an employee of our company, you are entitled to a range of benefits that we believe will make your experience working with us more enjoyable and rewarding. Here are some of the benefits that we offer: -
Paid Holidays:
We offer 5.6 weeks of paid holiday per year, which includes bank and public holiday allowance. This entitlement increases with your length of service.
Birthday Off:
Once you have completed two years of service, you are entitled to take your birthday off as an extra day of paid leave.
Company Pension Scheme:
We offer a contributable company pension scheme to all our employees, helping you to save for your future.
Store Discount:
As an employee, you and your immediate family members are entitled to a 20% discount on all items in our stores.
Confidential Counselling and Advice Line:
We understand that life can be difficult at times, so we offer a 24/7 confidential counselling and advice line that you can access any time you need support.
Company Events:
We hold company events throughout the year to celebrate our successes and bring our employees together.
Cycle to Work Scheme:
We encourage our employees to be environmentally conscious and offer a cycle to work scheme, allowing you to purchase a bike at a discounted rate and pay for it through your salary.
We hope that these benefits demonstrate our commitment to our employees and make your experience working with us a positive one.
To apply:
Please submit your CV and covering letter explaining why you feel you are the best person for this role. Our recruitment team will review your application and be in touch should you be selected for further consideration.
Thank you for your interest shown in Ableworld UK, we wish you the best of luck.
We can offer you:
Generous Bonus Scheme
We like to reward our employees at Ableworld for helping us grow the business with a generous bonus scheme.
Employee Discount
We offer a generous discount scheme to all Ableworld employees.
28 Days Holiday inc Bank Holidays
You will receive 28 days paid holiday per year, Including bank holidays - Which increases with length of service.
Training & Development
We believe it is Important to train and develop our employees to allow them to widen their knowledge and skills within the Industry.
At Ableworld, we will contribute towards your pension to help you save towards retirement.
Health & Wellness program
We understand the Importance of Mental Health within the workplace and at home. You will have access to Ablefutures where you will receive help and advice from an experienced team.
CUSTOMER SERVICE ENQUIRIES: 0330 107 1033
Address: (Head Office)Stapeley Technology Park, London Road, Stapeley, Cheshire, CW5 7JW
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