Overview
A RTA Litigation Claims Handler role based in Leeds. Manage a varied caseload of Litigated and non-Litigated OIC and MOJ Fast Track Claimant RTA cases from inception to conclusion. Reporting to the Dispute Resolution Team Leader.
Responsibilities
* Provide high-quality customer service and accurate legal advice in line with company policies and procedures.
* Manage a mixed caseload while working towards personal and departmental targets.
* Uphold a professional manner that reflects the teams ethos and values.
* Contribute to the departments strategic development by improving client experience and supporting continuous improvement initiatives.
What Were Looking For
* Previous experience handling OIC and Fast Track RTA claims, preferably within a law firm or insurance company.
* Knowledge of OIC and MOJ Pre-Action Protocols and Civil Procedure Rules for Low Value Personal Injury Claims is advantageous.
* Strong client engagement and communication skills.
* Comfortable working towards targets and performing under pressure.
* Excellent attention to detail and a professional approach.
Benefits
* Optional Health and Dental insurance
* EV car scheme for brand-new electric or plug-in hybrid vehicles
* Employee discounts and cashback offers
* And many more
Please apply now for immediate consideration - or get in touch for a confidential conversation on rio@douglas-scott.co.uk
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