Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.
We are now seeking aFacilities Support Coordinator to join our team in our Belfast location.
What you’ll do:
* Operate an efficient Support Hub, delivering excellent customer service.
* Manage and monitor work orders through to completion, escalating issues when needed.
* Support the delivery of Facilities Management services, including maintenance, compliance, and asset management.
* Provide administrative and coordination support to managers and officers across FM functions.
* Record service requests accurately, follow procedures, and assist with reporting on maintenance and compliance performance.
What you bring:
* Proven experience in helpdesk or call centre environments, with strong customer service and communication skills across all levels.
* Skilled in engaging suppliers and contractors to ensure high performance, with practical experience in facilities management procedures and systems (e.g. CAFM, DMS).
* Strong understanding of engineering compliance, health and safety, risk management, and relevant standards.
* Highly organized with effective planning, problem-solving, and multitasking abilities in a fast-paced environment.
* Proficient in Microsoft Office and work order systems, with qualifications equivalent to NVQ
What we offer:
Workingwith Sodexo is more than a job; it’s a chance tobe part of somethinggreater. You’ll belong in a company and team that values youforyou;you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
Ready to be part of something greater? Apply today!
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