Responsible for the care taking, cleaning, housekeeping, preparation and general safety of facilities and assist customers with enquiries in a friendly and effective manner. Undertake reception duties as required ensuring a comprehensive customer service at all times.
Responsibilities
* Ensure the highest possible standards of hygiene and cleanliness are maintained by carrying out routine caretaking and cleaning tasks as required.
* Carry out regular housekeeping duties including litter picking, tidying of stores, and basic low level maintenance as required.
* Prepare activity areas to include safe setting up and dismantling of equipment and ensuring that all equipment is stored safely and securely when not in use.
* Carry out routine inspection and monitoring checks of facilities and equipment, document and report faults and non-compliance as required.
* Assist customers with enquiries in a friendly and effective manner, proactively develop and maintain high standards of customer care.
* Working as part of a team to ensure the smooth operation of designated facilities.
* Follow the normal operating procedures of the facility and undertake staff training as required.
* Undertake reception duties as required ensuring all system booking and cash handling procedures are followed at all times.
* Undertake key holder responsibilities for designated facilities as and when required.
* Ensure full compliance with Health and Safety requirements and legislation in accordance with Council’s Policies and Procedures.
* Undertake any other duties appropriate to scale, which may be required from time to time.
* Comply with and actively promote the Council’s policies and procedures on all aspects of equality.
Skills and Qualifications
* NVQ level 2 or equivalent qualification in a leisure and sports related subject
* One year’s demonstrable experience in each of the following: general cleaning and housekeeping duties; set up and dismantling equipment; dealing with the public; opening and closing a facility; cash handling
* Working Knowledge and application of Health and Safety including inspection and monitoring
* Consideration will be given to applicants who do not possess the required qualification but can demonstrate three years’ experience as stipulated in the essential experience.
* Experience using a computerised booking system
Further Information
Although based at Brandywell / Waterside Shared Village / Bishops Field, there will be a requirement to work and travel to other Leisure and Sports facilities as and when required to undertake duties, in line with the needs of the service.
Vacancy ID 1736312 Job ref. 25/92 Job Sector Leisure,Security and General Area Derry or Londonderry Location Derry/Londonderry Salary £13.68 per hour (Scale 3 SCP 7) No. vacancies 1 Contract Type Temporary Weekly hours 0 Published date 26/09/2025 Closing date 08/10/2025 Worktime As and when required (see job information pack for further details)
Area: All of Northern Ireland
Closing date: 07 Nov 2025
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