First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. The Control Room Manager will be responsible for overseeing the daily operations of the control room, ensuring effective management and leadership. This role demands strong leadership skills, excellent communication abilities, and a commitment to ensuring the safety and security of assets, staff, and premises in compliance with company policies. About the RoleOperational Management Oversee the daily functions of the security control room. Maintain comprehensive logs and incident reports, ensuring precise documentation for compliance and investigative purposes. Possess strong knowledge of manned guarding management software and incident management systems. Compliance and Reporting Ensure all control room activities adhere to regulatory standards and company policies. Prepare detailed daily, weekly, and monthly reports summarizing incidents and system performance in accordance with company requirements. Technology and Systems Oversight Manage and maintain technological systems, ensuring continuous functionality. Stay informed about advancements in surveillance technology a...