Level 3 Business Support Administrative Apprentice
Newcastle is a multi‑award winning Airport. The Airport welcomed 5.2 million passengers in 2024 and provides vital connectivity for the North East region to the world.
Full‑time position upon completion of apprenticeship for the right candidate.
Customer Service & Front‑of‑House
* Provide a welcoming and professional service to visitors on arrival.
* Manage incoming enquiries via the switchboard and email, ensuring timely and customer‑focused responses.
* Monitor customer feedback and ensure high‑quality responses are issued.
Administrative Support
* Generate invoices and purchase orders for a range of bespoke services across the business.
* Manage the secure and efficient administration of lost property, ensuring timely reunification of customers with their belongings.
* Provide administrative support to the Executive & Business Support Manager and assist the Senior Leadership Team with coordinating their business agendas.
* Support the HR Team with administrative tasks, including producing well‑formatted correspondence and assisting with general HR administration.
General Office Duties
* Order office and kitchen supplies, ensuring stock levels are maintained.
* Process incoming and outgoing mail.
* Prepare and format documents, including binding and laminating.
* Business Administrator Level 3.
* 4‑days per week at Newcastle International Airport.
* 1‑day per week at Newcastle College.
Working hours: Monday - Thursday: 9am - 5pm, Friday: 9am - 4.30pm.
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