As our Support Services Receptionist, you will ensure every visitor, caller, and colleague receives a warm, efficient, and professional service.
This is a varied role that combines front-of-house reception duties, post room management, and support for our central service desk.
Responsibilities:
1. Be the first point of contact for all visitors and callers, providing a friendly and professional welcome.
2. Manage incoming calls, resolve queries where possible, and ensure accurate messages and follow-ups.
3. Oversee visitor sign-in processes, maintain reception presentation, and manage office supplies.
4. Organise meeting rooms and ensure they are ready for the next event.
5. Support building operations, ensuring security, safety, compliance, and contractor management.
6. Process and distribute incoming and outgoing post.
7. Assist the Workplace Manager in delivering operational services to agreed standards.
Essential Skills and Experience:
* Excellent written and verbal communication skills.
* Excellent customer service and relationship-building abilities.
* Planning, organising, and problem-solving skills.
* Ability to work effectively in a busy environment with multiple priorities.
* Diplomatic and professional, even under pressure.
* Experience in a similar role.
About Disability Confident:
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal, and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details, please visit our website.
About ISS:
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience, working closely with our customers daily.
Through a unique combination of intelligent solutions, high standards, and caring people, we help our customers achieve their purpose, whether it's hospitals healing patients, businesses innovating, or airports bringing passengers home.
ISS is committed to doing business responsibly. Our passion is people, and we offer a challenging and exciting career in an organization that values development, growth, and making a difference.
#ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or educational background.
We are a Disability Confident Level 2 employer, supporting inclusive hiring practices aligned with the UK government's scheme. Our commitment to inclusivity and diversity makes ISS a more creative, productive, and happy place to work.
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