Band 3 - Radiology Department Assistant, Radiology
Job reference: 360-C-11349. Main area: Radiology Assistant, Grade Band 3. Contract: 8 months (Fixed term/secondment from June 2026 to 7th February 2027). Hours: Part time, flexible working, 34.5 hours per week. Salary: £27,106 - £28,850 pa (inc HCA pro rata). Closing date: 01/06/2026 23:59.
Job overview
We are looking for a part-time fixed-term Radiology Department Assistant to join our dedicated team at West Hertfordshire Teaching Hospitals NHS Trust. The successful candidate will work across our 3 hospital sites: Watford General Hospital, St Albans City Hospital and Hemel Hempstead Hospital.
Working hours include weekdays, weekends and bank holidays.
The post holder will assist in delivering high-quality radiology services, working collaboratively within a dynamic supportive team while maintaining professional relationships across various hospital departments.
Main duties of the job
* Welcoming all patients and service users to the department.
* Completing administrative processes and supporting patient flow through the department.
* Booking patients in for their examinations and directing patients to the relevant waiting areas.
* Answering telephone queries.
* Preparing examination rooms and equipment.
* Assisting the Radiologists, Radiographers and Radiology Nurses during procedures.
Working for our organisation
We offer a variety of flexible working options to support a healthy work‑life balance.
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving, tick "Member of the Armed Forces Community" on the application form.
Detailed job description and main responsibilities
To deliver direct patient care, support equipment maintenance, and perform administrative tasks, including reception and clerical duties, to ensure a high‑quality service for patients. The post holder will contribute to maintaining the department’s professional standards and undertake a range of delegated radiography‑related responsibilities. The role also includes assisting with the transfer of patients to and from the Radiology department.
Person specification
Education and qualifications
* GCSE qualification (Maths, English) or equivalent.
* NVQ / Level 3 Customer Care, healthcare or willingness to work towards an NVQ / Level 3 qualification.
* Experience in a customer / patient facing role.
* Knowledge / Experience of computer systems.
Knowledge
* Understands the importance of patient confidentiality and information governance.
* Knowledge of Microsoft Suite.
* Knowledge of the role and responsibilities of a radiology assistant.
Experience
* Experience of working in a busy environment.
* Experience of working in a customer orientated environment.
* Experience working in a caring/patient facing role and following healthcare protocols and procedures.
* Experience of handling confidential information.
West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire.
As an employer of nearly 6,000 people the Trust is one of the biggest employers in the area and sees nearly a million patients each year.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
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