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Mental health support worker

Sheffield
Seelenfluss Praxis für psychologische Beratung
Mental health support worker
Posted: 21 February
Offer description

Job Summary

Permanent | 37.5 hours per week | Interviews 27th Feb

Amber Lodge is a specialist CAMHS day unit providing therapeutic care for up to eight children and young people with complex mental health needs. We're looking for a Mental Health Support Worker to deliver high-quality, compassionate care within our supportive, multi-disciplinary team. You'll help create a safe, structured, and nurturing environment that supports young people and their families through recovery and development.

About You:

NVQ level 3 in healthcare or equivalent experience
Health care support worker certificate - Children's and Young people's mental health in patient setting.

Main duties of the job

Reporting into the Clinical nurse Manager, some of your responsibilities will include:

Build compassionate, therapeutic relationships with children and young people, supporting them through emotional distress and helping them feel safe.
Work as part of a multidisciplinary team to deliver high-quality care, including routine observations, risk reporting and supporting care plans.
Use de-escalation skills to support young people during challenging moments (full training provided).
Act as an advocate for young people and their families, ensuring their voices are heard in care planning.

About Us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Details

Date posted

17 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number



Job locations

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ

Job Description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

This role has been assigned the occupation code 6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at. Together, were building a workplace where everyone belongs.

Job Description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

This role has been assigned the occupation code 6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at. Together, were building a workplace where everyone belongs.

Person Specification

Essential

Qualifications and Training

NVQ level 3 in healthcare or equivalent experience
Health care support worker certificate - Children's and Young people's mental health in patient setting
Commitment to completing physical containment/de-escalation training.

Desirable

Mental Health Act training
Safeguarding training

Essential

Experience

To have experience of working in a clinical environment either in a hospital or social care environment
Experience of working in a patient facing environment

Desirable

Experience of working clinically with children
Experience of working within a mental health setting

Essential

Knowledge and Skills

Knowledge of mental health issues
Basic IT skills which include competency at using Word and e-mail
Ability to work with children, young people, their families and carers
Ability to work in a multidisciplinary team
Ability to show initiative and take on own responsibility and work independently
Ability to communicate effectively both in writing and verbally
Ability to prioritise workload and own time
Attention to detail and ability to record accurate notes
Relationship building / Interpersonal skills

Desirable

CAMHS / Social Care networks
Conflict resolution
Clinical skills appropriate to setting e.g. measuring physical observations.

Personal Attributes

Essential

Willingness to work flexibly in approach and working hours/pattern
Display a non-judgmental attitude towards children/family/carers/colleagues
Respectful attitude for patients and colleagues
Ability to accept instructions and supervision and undertake delegated tasks

Person Specification

Essential

Willingness to work flexibly in approach and working hours/pattern
Display a non-judgmental attitude towards children/family/carers/colleagues
Respectful attitude for patients and colleagues
Ability to accept instructions and supervision and undertake delegated tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Childrens NHS Foundation Trust

Address

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ

Employer's website

(Opens in a new tab)

Employer details

Employer name

Sheffield Childrens NHS Foundation Trust

Address

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ

Employer's website

(Opens in a new tab)

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