We are delighted to recruit four full‑time Community Care Officers (CCOs) across our South (two) 12‑month fixed‑term and East (two) 12‑month fixed‑term Mental Health teams. The 12‑month fixed‑term roles have the potential to become permanent at the end of the contract period.
Responsibilities
- Managing a diverse caseload of non‑complex and complex mental‑health cases
- Completing strengths‑based Adult Needs Assessments and Reviews in line with the Care Act
- Building effective therapeutic relationships with individuals, families, and carers
- Supporting people to define and work towards meaningful, recovery‑focused outcomes
- Promoting independence, resilience and community inclusion
- Identifying and addressing barriers that impact wellbeing and progression
- Working in partnership with health, housing and voluntary sector colleagues
- Responding flexibly to service demands, including unplanned visits
- Hybrid working: a combination of home and office‑based work, with office attendance as required
- Travel is essential; mileage is reimbursed for journeys from the office to appointments
Qualifications and skills
- Proactive, enthusiastic, driven to achieve the best outcomes for the people you support
- Put dignity, choice and respect at the heart of everything you do
- Confident communicator, able to listen deeply and use professional curiosity to understand people’s needs
- Think creatively and embrace innovation to overcome challenges and unlock opportunities
- Stay calm and resilient in complex or pressured situations
- Value teamwork and contribute to a supportive, inclusive team culture
- In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential
Benefits
- Competitive salary
- Generous pension scheme (approx. 24% contribution)
- Reimbursement for professional registration fees
- Career progression opportunities, including progress to a Qualified Social Worker
- Generous annual leave entitlement (minimum 25 days plus bank holidays and option to buy more)
- Free financial wellbeing advice
- Comprehensive benefits package including salary sacrifice for cars and cycles, plus excellent discount schemes
- 37‑hour working week (full time) including flexible and hybrid working
- Green Book Local Government terms and conditions
