About the Role
Deputy ManagerLocation: Birmingham
Salary: £31,279 per annum
Job Type: Full Time | Permanent
This role CANNOT offer Sponsorship.
We are looking for an experienced and motivated Deputy Manager to support the leadership and day‑to‑day running of a residential care and supported living service for adults with complex needs, including autism, mental health needs, learning disabilities, and physical or sensory disabilities. This is an excellent opportunity for a strong leader who is passionate about delivering high‑quality, person‑centred care while supporting team development and operational excellence.
What’s on Offer
* £31,279 per annum
* 28 days annual leave including bank holidays
* Additional annual leave linked to service milestones
* Company pension scheme
* Employee Assistance Programme (EAP)
* Life assurance
* Blue Light Card discounts
* Overtime opportunities
* Paid training and recognised qualifications
* Fully funded apprenticeship opportunities
* Clear career progression pathways
* Supportive and established management team
Key Responsibilities
* Support the Registered Manager with the daily running of the service
* Deputise in the absence of the Registered Manager
* Lead shifts and ensure high standards of care delivery
* Supervise and support Team Leaders and Support Workers
* Assist with staffing rots, shift planning, and staffing levels
* Support care planning, risk assessments, medication systems, and compliance processes
* Manage incidents, safeguarding concerns, and escalation procedures appropriately
* Ensure accurate record keeping and service documentation
* Work collaboratively with families, professionals, and local authorities
* Conduct audits across medication, health & safety, finance, and compliance areas
* Support recruitment, onboarding, staff supervision, and performance management
* Promote continuous improvement and high‑quality service delivery
* Monitor training compliance and mandatory training completion
Working Pattern
This is a full‑time 40‑hour position, split between:
20 hours providing hands‑on support on shift
20 hours completing leadership and administrative responsibilities.
Flexibility is essential as the service operates 24/7. The role will include a mixture of weekdays, evenings, weekends, and on‑call duties where required.
About You
We are looking for an organised, resilient, and compassionate leader who thrives in a fast‑paced care environment. To be successful, you will ideally have:
* Previous experience as a Deputy Manager, Team Leader, or Senior Support Worker within adult social care
* Experience supporting adults with complex needs
* Strong understanding of safeguarding, care planning, and risk management
* Experience managing staff teams, rots, and operational delivery
* Excellent communication, leadership, and problem‑solving skills
* Experience with audits, compliance, and quality assurance processes (desirable)
* A calm, proactive, and person‑centred leadership style
* Level 3 or Level 5 qualification in Health & Social Care (desirable)
Next Steps
If you are looking to progress your leadership career within a supportive and growing organisation, we would love to hear from you. Apply now to be considered.
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