Temporary, Commercial sector, Kingston Upon Hull
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HR Service Partner
Kingston Upon Hull -£22.85
The HR Service Partner plays a key role in maintaining a pro-active and effective HR function, underpinned by providing robust and clear employment advice and guidance to service users and innovative HR best practice that meets the needs of the Service. This role works in collaboration with line managers and senior leaders to support the overall aims of the Service.
Key Areas of Expertise
Employee Relations & Case Management: Expert handling of complex disciplinary, grievance, performance, and absence cases. Liaises effectively with Occupational Health and mediates conflict resolution both formally and informally.
Recruitment & Workforce Planning: Leads major recruitment and promotion campaigns end-to-end. Oversees day-to-day recruitment activity and provides strategic advice on establishment control and workforce planning.
Policy Development & Legal Compliance: Designs and maintains HR policies in line with current legislation and organisational needs. Advises managers on employment law, ensuring fair, consistent and compliant decision-making.
Change Management & Organisational Design: Provides HR leadership in departmental reviews and restructures. Supports implementation of strategic HR projects and contributes to continuous improvement aligned to inspection frameworks.
HR Analytics & Reporting: Uses data insights to drive change, prepare reports for senior leadership and governing bodies, and inform workforce decisions.
Coaching & Leadership Development: Coaches and develops line managers to enhance people management capabilities. Mentors HR Advisors and Admin teams to support professional development and service delivery.
Equality, Diversity & Inclusion (EDI): Champions inclusive practices in all aspects of HR work, including recruitment and internal development. Participates in positive action initiatives.
Stakeholder Engagement: Engages with internal and external stakeholders including trade unions, Joint Consultative Committees, and national working groups, representing HR at service-wide and regional levels.
Professional Attributes
Proactive, solution-oriented and resilient under pressure
Strong communicator and influencer across all levels
Highly skilled in job evaluation (GLPC), HR systems, and Microsoft Office
Experienced in preparing strategic HR reports and policy documentation
Committed to continuous improvement, innovation and high professional standards
Summary of HR Experience
Proven track record delivering the full range of HR services within complex, unionised organisations.
Extensive experience managing complex employee relations cases including absence, performance, capability, grievance, and disciplinary matters.
Skilled in consulting and negotiating with trade unions and employee representatives.
Strong background in policy research, development, and implementation.
Experienced in workforce planning and delivering workstreams aligned to HR strategy.
Trusted advisor to senior leaders on employment law and conditions of service.
Supports and guides organisational change and restructures.
Delivers HR projects and coaches managers on HR policies and best practices.
Education and Qualifications
* Chartered Member of the CIPD
* Evidence and commitment to continuing professional development
* Full UK Driving Licence
* Qualified at Masters level or equivalent in subject relevant to HR or working towards
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