We have a great opportunity for Complaints Administrator to join our Wates team within our Responsive Maintenance division. You will be working out of our Brixton office on one of our social housing contracts providing administrative support to managers and employees within our Wates Property Services Business. Key Accountabilities will include: Amend and improve various Excel trackers to ensure the data can be utilised effectively for data reporting. Create and maintain information on systems and databases and manage efficient filing systems. Close down jobs on the system to ensure reports reflect current work levels. Coordinate meetings when required and greet guests and visitors. Assist with the ordering of Personal Protective Equipment as and when required. Deal with a range of administrative queries that come through to the team. General administrative duties including filing, emailing and photocopying. We are looking for an experienced Administrator who is a confident communicator, highly computer literate (Microsoft suite - Word, Excel etc) and extremely organised. The successful individual will have ideally have worked in the construction and/or maintenance industry but this is not essential. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting