Requirements
* The ideal candidate will combine deep API and integration expertise with strong consultative skills to design and deliver high-value solutions that accelerate partner-driven revenue and expand Remote’s ecosystem
* Understanding of API architectures, including the ability to evaluate and design integrations using REST and SOAP based on business and technical requirements
* Expertise in real time communication patterns, with the ability to determine when to use Webhooks versus WebSockets for scalable partner integrations
* Knowledge of modern authentication and authorization frameworks, including OAuth 2.0 grant types (Authorization Code, PKCE, Client Credentials, etc.) and best practices for secure API access
* Proven ability in rapid prototyping, technical troubleshooting, and leading complex integration projects from discovery to launch
* Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
* Experience creating high-quality technical documentation, training materials, and enablement resources
* Proficiency with modern sales and development tools, including Salesforce and generative AI platforms for accelerating content creation, code review, and analysis
* Writes and speaks fluent English
* It's not required to have experience working remotely, but considered a plus
What the job involves
* The Senior Partner Solutions Architect is a strategic technical leader responsible for driving the successful integration of partners onto the Remote platform
* This role acts as the primary technical bridge between our products and our partners' needs, owning the technical relationship from pre-sales qualification through to post-sales implementation and scaling
* Lead the technical sales cycle for strategic partnerships, conducting discovery sessions, delivering tailored API-focused product demonstrations, and designing robust integration solutions
* Scope, plan, and lead the delivery of technical proof-of-concept (POC) projects, serving as the technical lead on partner calls and projects
* Act as the primary technical advisor for partners, helping triage critical integration issues and providing expert guidance in scoping, planning, and implementation to ensure successful adoption and long-term success
* Develop and maintain a comprehensive library of technical enablement materials, including implementation guides, best practice documents, and technical readmes for both partners and internal teams
* Create and improve scalable resources, such as the open-source "Remote API Demo" application, to enhance partner engagement and streamline the sales process
* Serve as a subject matter expert on Remote’s API and integration capabilities, providing internal training and acting as an onboarding buddy to scale the collective expertise of the Solutions Architect team
* Act as a key technical liaison between partners, sales, product, and engineering teams to ensure tight alignment on Remote Embedded product roadmaps and technical deliverables
* Translate partner and customer requirements into detailed product requirements and business requirements, identifying product gaps and advocating for enhancements based on market feedback
* Contribute to the continuous improvement of the Solutions Architect function by refining processes, introducing new tools, and providing strategic input on team growth
* Increased win rates and revenue growth from partner-driven opportunities
* High partner and customer satisfaction scores based on the quality and effectiveness of technical solutions
* Successful delivery and adoption of partner integrations
* Tangible contributions to the team's knowledge base and the scaling of the Solutions Architect function
* You'll report to: Staff Partner Solutions Architect
* Team: Sales (Partnerships & Solutions Consulting)
* Start date: As soon as possible
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