We are seeking an experienced OIC Portal Legal Advisor to join our expanding team. In this role, you will manage a caseload of fast-track RTA cases through all stages of the OIC portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.
Responsibilities
* Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
* Progress your caseload to ensure clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, while managing their expectations
* Identify early cases where proceedings would be tactically beneficial to litigate and act expeditiously
* Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
* Achieve and exceed targets related to settlements and issuing, without compromising the firm’s integrity
* Liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to pro-actively progress cases
* Where necessary, and in accordance with the firm’s internal policies and procedures, instruct Barristers to represent clients at hearings and obtain formal Advice on issues of quantum
* Perform to a high level in a target-orientated environment
Experience & Knowledge
* Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
* Excellent negotiator with strong communication skills
* Competent working with a case management system and good knowledge of MS Office
* Good attention to detail and organisational skills
* Focus on delivering quality service to clients and the firm
About Us
Carpenters Group has been providing legal and insurance services across the UK for over 30 years. We’ve grown from a small law firm into a 1500-people team made up of insurance professionals, legal experts and corporate services, working across seven office locations. We partner with household name insurers to deliver fully outsourced claim solutions and represent individuals who need expert legal support. We invest in training, development and social projects to help everyone connect and grow. There is a place for you to achieve your potential at Carpenters Group.
Benefits
* Minimum 25 days’ holiday plus bank holidays
* Hybrid working model
* Holiday buy and sell
* 2 x Volunteering days
* Matched Giving – up to £250 matched for personal charity fundraising
* Medicash cash plan for dental/physio/optical claims
* Medicash App with rapid digital physiotherapy and wellbeing tools
* Discounts and cash back on travel and shopping through Medicash extras
* Life Assurance Scheme (4 x salary)
* Pension scheme
* Funded driving theory test
* Wellbeing Champions network
* Training and development opportunities
* Funded social events
* Dress for your day policy
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Legal
* Industries
* Legal Services
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