QA Tester – Digital & IT
Grade 7 (£44,075 - £49,282)
Temporary 2 years fixed, full time – 37 hours per week
Location: Any suitable location within the City of Wolverhampton (Flexible workstyle)
The City of Wolverhampton Council is seeking to recruit a highly motivated and detail-oriented QA Tester to join our Digital & IT team.
As a QA Tester, you will play a pivotal role in ensuring the highest quality, reliability, and performance of our software solutions. Working within an Agile environment, you will partner closely with development, product, and business teams to deliver user-focused outcomes and contribute to continuous improvement and quality excellence.
Responsibilities
* Design, develop, and execute test plans, test cases, and test scripts for new features, enhancements, and existing functionalities, covering functional, non-functional, regression, UI, API, performance, and exploratory testing.
* Perform manual and automated testing across web, mobile, and desktop platforms.
* Identify, document, track, and prioritise defects; work with developers for timely resolution.
* Collaborate within an Agile Scrum team; participate in daily stand-ups, sprint planning, and retrospectives.
* Develop and maintain automated test suites; integrate tests into CI/CD pipelines.
* Act as a quality gatekeeper, advocate for best practices in software testing, and contribute to QA process improvement.
* Report on test coverage, risks, and blockers with clear stakeholder insights.
Essential Skills & Experience
* Proven professional experience in a QA Tester, Software Tester, or Test Analyst role.
* Strong proficiency in manual testing techniques and solid understanding of software testing principles.
* Experience working effectively within Agile/Scrum environments.
* Understanding of SDLC and STLC.
* Ability to create clear test plans, test cases, and defect reports.
* Excellent analytical and problem-solving skills; keen eye for detail.
* Strong verbal and written communication; ability to articulate issues to technical and non-technical audiences.
* Experience with testing AI-driven applications and Microsoft Power Platform solutions.
Desirable Skills
* Hands-on experience with test automation tools (Selenium, Cypress, Playwright, Postman, JMeter, or similar).
* Proficiency in at least one scripting/programming language (e.g., JavaScript, Python, C#).
* Experience with API testing tools and methodologies.
* Knowledge of performance, load, and stress testing.
* Experience testing mobile apps (iOS/Android).
* Basic SQL knowledge for data validation.
* Familiarity with CI/CD pipelines and automated test integration.
* ISTQB certification or equivalent.
What We Offer
* Opportunity to work on innovative projects that benefit the City of Wolverhampton.
* Supportive and collaborative team environment.
* Flexible working arrangements.
* Commitment to staff development and continuous professional growth.
* 26 days annual leave.
* Employee Benefits scheme.
If you are passionate about quality assurance and eager to contribute to the delivery of high-quality digital solutions for the council, we would love to hear from you.
For full details of responsibilities and requirements, please refer to the Job Description and Person Specification.
To discuss this opportunity, please contact Mike Allen on 01902 550380 or email mike.allen@wolverhampton.gov.uk
Our working arrangements
All council roles are allocated to fixed, field, or flexible work styles. Some roles are agile to maximise performance and productivity while maintaining work-life balance. Details on workstyle are provided in the Job Description.
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