Overview
Join Barclays as a Lead Engineer (Customer Communications) and take on a strategic engineering leadership role at the heart of our Customer Experience (CE) POD, aligned to the Customer Communications (CCP) Sub-POD. This is a critical position responsible for driving the design, development, and management of the Customer Communications estate, ensuring that our customer communications are trusted, accurate, and well-controlled across the organisation. You will play a pivotal role in the delivery of the Customer Communication Monitoring roadmap, helping to modernise and strengthen the bank’s communication foundation for the future.
Location: Knutsford or Northampton office.
Responsibilities
* Development and delivery of high-quality software solutions by using industry-aligned programming languages, frameworks, and tools. Ensure that code is scalable, maintainable, and optimized for performance.
* Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
* Collaborate with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
* Stay informed of industry technology trends and innovations and actively contribute to the organisation’s technology communities to foster a culture of technical excellence and growth.
* Adhere to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
* Implement effective unit testing practices to ensure proper code design, readability, and reliability.
Qualifications / Successful indicators
* Previous engineering leadership experience, managing complex data platforms or large-scale data quality programmes.
* Deep understanding of data quality frameworks, data controls, and data governance principles.
* Experience with Customer Communication Technologies such as OpenText Exstream, IBM CMOD, and Ab Initio ETL.
Required Skills & Competencies
* Risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology skills, plus job-specific technical capabilities.
* Ability to anticipate and address security, risk, and compliance considerations in software design and delivery.
Seniorities & Employment
* Seniority level: Mid-Senior level
* Employment type: Full-time
Company Values
All colleagues are expected to demonstrate Barclays values of Respect, Integrity, Service, Excellence and Stewardship, and to embody the Barclays Mindset: Empower, Challenge and Drive.
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