Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.
There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.
You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!
This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.
Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.
Who You Are
Required Technical and Professional Experience
1. Minimum experience - 10+ years on middleware products: WebSphere, Weblogic, WebSphere Liberty, Apache, IBM HTTP Server, LDAP and SSO setup, preferred UCD
2. Strong understanding of networking protocols, APIs, and web services.
3. Proficient with SSL certificate renewal process.
4. Install and configure middleware products and tools on the server environment.
5. Monitor the performance and health of middleware applications to ensure uptime and availability.
6. Identify and resolve issues related to middleware performance, connectivity, and integration.
7. Provide technical support and assistance to development teams and other stakeholders.
8. Manage and execute deployments of middleware solutions, including applications and services.
9. Analyze system performance and recommend optimizations for middleware applications.
10. Adjust configurations and settings to improve throughput and reduce latency.
11. Experience in supporting Disaster Recovery.
12. Good knowledge of components involved in hosting web applications like Networking, Load balancers, Clustering and Webservers.
13. Good working experience on ITIL processes, SLA management and communication skills.
14. Analyzing issues and Incidents and providing solutions to client.
15. Should have strong experience in RCA, recommending improvement and remediation.
16. Urban Code Deploy (UCD) and shell scripts knowledge skills are added advantage.
17. Patching and ensuring all patch levels are N-1
Preferred Technical and Professional Experience
18. Implement security best practices for middleware solutions, including access controls and data encryption.
19. Keep abreast of industry trends, emerging technologies, and best practices in middleware management.
20. Vulnerability management
21. Systematic and troubleshooting skills
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.