Main area Trauma and Orthopaedic Unit Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Shift work across days and nights) Job ref 110-ACS245-0925
Employer Cwm Taf Morgannwg University Health Board
Employer type NHS
Site Royal Glamorgan Hospital
Town Llantrisant
Salary £24,833 per annum
Salary period Yearly
Closing 23/09/2025 23:59
Health Care Support Worker, Trauma and Orthopaedic Ward
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
The Trauma and Orthopaedic (T+O) Ward are looking for an enthusiastic health care support worker who wants to make a difference.
The T+O ward admit from the Emergency Department, and the major trauma unit in Cardiff. It is an extremely busy unit comprising of the Trauma Assessment Unit.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
If you’re ready to take on a new challenge and make a real difference in patients’ lives, we’d love to hear from you. Find out more about what some of our team say about working for us here: https://youtu.be/_iHxJwVLqFE
Main duties of the job
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow HCSWs, physician's assistants, qualified nurses and nurse practitioners, junior Doctors and consultants. You will be expected to communicate with these members of the team along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enrol all of our HCSWs on to basic life support training, and there will be opportunities to train to take blood glucose levels.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf. We live by our core values:
§ We listen, learn and improve
§ We treat everyone with respect
§ We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
* Good level of education
* NVQ level 2 or equivalent
Knowledge
* Good understanding of role
* Able to demonstrate what role entails
Experience
* Previous experience of Health care setting
* Hospital experience
Skills
* Working with care of elderly patients
* Skills in caring for patients in a ward environment
* Welsh language skills Speaking/Listening Level 3 or higher
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Claire Griffiths
Job title Ward Manager / Rheolwr y Ward
Email address claire.griffiths8@wales.nhs.uk
Telephone number 01443 443516
Additional information
Jodie Maddison
jodie.maddison@wales.nhs.uk
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