Social network you want to login/join with:
Customer Service Advisor (South Shields), Newcastle-upon-Tyne, Tyne and Wear
col-narrow-left
Client:
EE
Location:
Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
col-wide
Job Description:
Where: EE North Tyneside OR EE Gosforth
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in North Tyneside or Gosforth. You’ll be talking over the phone to customers with broadband tech-related queries, helping with simple questions or more complex issues, supporting them throughout the process.
No specific experience is required. If you’re naturally helpful, calm, and good at building relationships, we can train you on the rest.
We offer flexible working arrangements to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video, 24/7, fully funded for you and your immediate family.
* Market-leading paid carer’s leave—up to 2 weeks for those caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay for maternity, paternity, and adoption leave.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support for your career development and growth.
* Season Ticket Travel Loan to help with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental insurance.
Enjoy a great team culture, meaningful support, and tailored training to build a lasting career. What are you waiting for?
#J-18808-Ljbffr