Health and Social Care
Referral and Allocation Officer
Salary: £24,880.99 a year
Location: Derby County
Hours per week: 37.5
Contract type: Fixed Term
As a member of our Domestic AbuseServicesyoullbe providing triage and administrative support to ensure the smooth delivery of our co-ordinated response tohigh riskdomestic abuse services in Derbyshire.
What youlldo:
Act as the first point of contact for enquiries from customers,colleaguesand partner agencies.
Process referrals and use risk assessment tools to assess suitability for the service.
Coordinate meetings, prepare agendas and notes, and manage resources.
Collate data, research and reports to support service development and commissioner reporting.
Maintain secure records, work within safeguarding and information-sharing standards, and build strong partnerships with agencies.
Who you are:
A strong understanding of relationship abuse, including the dynamics, behaviours and risks involved.
Excellent communication and listening skills, with confidence to ask questions and clarify information.
Good literacy,numeracyand ICT skills, including confidence using case management systems and handling confidential information.
Strong organisational skills, with the ability to prioritise tasks and meet deadlines.
A collaborative, compassionate approach that values individuals and supports colleagues.
A full driving licence with the use of your own vehicle is essential.
DBS check required.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Apply now! We may close this vacancy early if we receive a high volume of applications.
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Who we are
Werepart ofHoneycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure,connectedand confident.
Glow is the catalyst for change in our community and our sector.Wereworking to systematicallyimpactthe way ourregionand our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. xsngvjr This is the start of something great.