Job Responsibilities:
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps, or providing substitutions when products are out of stock.
* Using a handset to plan your route around the store, including selecting items and managing time to complete each shop.
* Dealing with customer queries, processing orders, and assisting with loading vans for Home Delivery Drivers.
* Providing excellent customer service, supporting customers with questions, and proactively offering assistance.
* Building knowledge about products, services, and promotions to make helpful recommendations.
* Working flexibly across the store as required, with early morning starts (most shifts begin at 4am), in a fast-paced, physical, and energetic environment, often alone but also as part of a team.
* Being friendly and welcoming, with a genuine enthusiasm for helping customers.
* Enjoying a fast-paced and physical environment, using initiative to solve problems, and taking responsibility for tasks.
* Working flexibly and productively across the store to a high standard; training in various skills to learn, develop, and try new things.
* Learning to use new digital tools and technology efficiently, and handling shopping containers weighing up to 15KG.
* Maintaining attention to detail by keeping the store clean and clutter-free, ensuring the best shopping experience for customers.
* Must be above the school-leaver age in your country. For shifts earlier than 6am or later than 11pm, you need to be at least 18 years old.
* Having the Right to Work in the UK.
Qualifications and Inclusion:
We are committed to being an inclusive retailer, providing opportunities for all colleagues to grow and succeed. We offer mentorship, training, and career progression, celebrating diversity through various initiatives. Please inform us if you require reasonable adjustments during application or interviews.
Rewards and Benefits:
* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on Fridays and Saturdays, and 15% at Argos every pay day.
* Free food and hot drinks in all our stores.
* Generous holiday entitlement, plus maternity and paternity leave.
* Matching pension contributions between 4-7.5%.
* Discounted Sainsbury's shares purchase scheme.
* Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
* Wellbeing support, including free access to our Employee Assistance Programme.
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