Overview
You aim to deliver a quality experience, are prepared to step up and problem solve when things aren't right. You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment. You are attentive to details especially when it comes to performing checks on your vehicle.
What you'll be doing day to day
* You will support the Driver to complete vehicle safety checks and take appropriate action.
* You will assist in loading goods into the vehicle in a safe and organised manner ensuring the delivery route matches the goods for maximum efficiency.
* You will deliver goods to customer's homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
* You will communicate with the customer both in person and over the phone to provide a positive customer service experience.
* We deliver all of our products ranging from LACK Coffee Tables to PAX Wardrobes; you will be required to handle a range of furniture items.
Recruitment process information
* Let us know if you require any adjustments to be made during the interview process as soon as possible.
* Please attach an updated CV with your application so we can get to know you better.
* Candidates that meet basic requirements for the role will be invited to complete a value based questionnaire. This will take 20 minutes to complete and the purpose is to understand your suitability aligning to the 8 IKEA values.
* Following completion of this, shortlisted candidates will be invited by email to attend a face-to-face interview.
* We understand not everyone will be successful, but we promise to keep you informed either way. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires:
* Drug & Alcohol test as part of the onboarding.
* Medical questionnaire
* Criminal History
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. For any advice or support, email Recruiter emma.jones4@ingka.ikea.com and I will be happy to help!
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.
* Living our values
* Being your unique self, while respecting and including others
* A passion for home furnishing
* Performing & delivering while learning & developing
* Having fun!
as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310
What you'll need to have
This role offers £12.60 per hour.
* 39 hours per week, 4 days out of 7, including evenings and weekends. Working hours will support the needs of the business.
* We can discuss flexibility to match your life and our business needs during the interview.
Working with us has its rewards
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
* 15% IKEA discount & discount portal helping you save £100's on High-street retailers
* Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
* Given Day - Additional days' paid leave to take at any point during the year, when it's important for you
* LinkedIn Learning & Rosetta Stone subscriptions
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